The drought is still far from over and we must all do our part to prevent water waste.  Here are some frequently asked questions and answers about the City’s watering restrictions and what you can do to save water:

Will someone monitor my water use?

No, but you can monitor your own water usage by login into the City’s website and creating an account.  Please visit the City of Glendora’s website to create your account.

What are the times and days I can water?

Watering is allowed during evening and early morning between 5 pm and 8 am (Monday-Sunday), but no more than 3 times per week.  There are no assigned days for watering; however given Glendora’s mandate to conserve 20% the watering is restricted to no more than 5 minutes per station. 

I’ve been conserving water for the last few years.  Am I still suppose to cut back by 20%?

Thank you for your efforts to conserve!  Please continue to conserve where you can.  As a whole, the City is required to reduce by 20% overall.  This means that those of you conserving already need to stay on track with your conservation techniques and those who have no been reaching a 20% reduction need to take steps to achieve this goal.  Please call the Water Division at (626) 852-4838 to schedule a free Water Use Efficiency Audit.

If I fill my in-ground pool after repairs, am I going to be penalized for filing it?

There are currently no restrictions on filling your pool.  However, keep in mind that any water that goes through your meter will be registered and charged accordingly.  You will not be penalized under the current legislation for filling your pool, but you could use more water than normal and end up in a higher tiered rate for your usage. 

Will I be cited by the City’s Community Preservation Division if my front yard lawn turns yellow? 

No. You will not be cited for complying the City’s current outdoor watering restrictions.  However, all other code violations will continue to be cited such as having overgrown weeds.

I am interested in replacing my lawn with someone else.  What programs are available?

Metropolitan Water District (MWD) is currently accepting applications for their Turf Removal Program which provides rebates of up to $2 per square foot of grass removed and replaced with drought tolerant landscape.  Please visit their website at SoCal Water Smart for additional information.  

How about the parkway, am I responsible for that too?

Yes.  Although the parkway is in the City’s right-of-way, it is the property owner’s responsibility to maintain and keep it clean.

How can I report a water related issue?

You can report the issue to the Water Conservation Hotline at (626) 852-5205. Please include the exact
address, date, time, and a brief description of the issue.

I’ve seen water flowing in the streets or other public areas.  What is the City of Glendora doing to conserve water?

The City is held to the same restrictions as residents and businesses.  If you ever see water being wasted by the City, please use the ways mentioned above to report the issue.

I reported a leak in the street a few days ago and the city hasn’t repaired it.  If we’re in a drought, why does the city take so long to make the repairs?

Due to safety regulations set by the State of California, utility companies are required by law to notify all underground utility companies before they start excavating and must provide them 48 hours to respond.  As soon as the request has been cleared, we can legally and safely start excavating to make the necessary repairs.

I live in an apartment; do I need to cut back on my water use too?

Yes! Living in an apartment or a house makes no difference when it comes to water conservation.  You can focus on reducing your indoor water use like washing only full loads of laundry and dishes, taking shorter showers, and shutting off the water while brushing your teeth and shaving.

I have fixed all leaks and fine-tuned my irrigation system, what else can I do?

We all can do more.  Look for opportunities to conserve water through your home and in your daily routines, including washing hands, taking showers, and doing the laundry.  Keep in mind, whenever water flows from the faucet to the drain with nothing in between, you are wasting water!

I received a VERY high water bill.  What can I do to reduce my water bill?

Schedule a free Water Use Efficiency audit.  The audits are designed to provide residents and business owners with conservation tips and techniques for interior and exterior water use.  The audit is performed by conservation staff free of charge and normally takes 30 to 45 minutes to complete.  To schedule a free water audit, please contact the Water Division at (626) 852-4838.